At Nivazon LLC, we believe in providing our customers with the best possible shopping experience. We understand that sometimes, a purchase may not meet your expectations. That’s why we offer a straightforward Refund and Returns Policy designed to ensure your satisfaction.
1. Refund Period
You have 90 days from the date of purchase to request a refund. We encourage you to review your items carefully upon receipt to ensure they meet your expectations.
2. Conditions for Refund
To be eligible for a refund, the product must be returned in its original packaging. This helps us maintain quality and ensures that all items are returned in a condition suitable for resale. Please make sure that all accessories, manuals, and other items included in the original package are also returned.
3. Refunds for Sale Items
At Nivazon, we understand that our customers love a good deal. That’s why we offer refunds on items that are on sale (discounted) as well. This means you can shop confidently, knowing that your discounted items can be returned if they do not meet your needs.
4. Product Exchanges
If you would like to exchange your product for a new one, we are more than happy to assist you. To initiate an exchange, simply contact our support team. We will guide you through the process to ensure a smooth transition to your new item.
5. Contact Us
Should you have any questions regarding our Return & Refund Policy or need assistance with your return or exchange, please don’t hesitate to reach out to us. Our dedicated customer support team is here to help! You can contact us via email at:
Email: support@nivazon.com
Thank you for choosing Nivazon LLC. We value your trust in us and are committed to providing you with quality products and excellent service.