Frequently Asked Questions (FAQ)
What is Nivazon LLC?
Nivazon LLC is an online store specializing in brand-new, original mining machines for cryptocurrency mining and high-performance graphics cards, perfect for both gaming and crypto mining.
How can I place an order?
Ordering from Nivazon is simple:
- Browse our website and select the product you wish to purchase.
- Add the item to your cart.
- Proceed to checkout and enter your details, including your full name, email, address, and phone number.
- Double-check your information to avoid any mistakes before completing your order.
Which payment methods do you accept?
We accept Western Union, MoneyGram, Bank Transfer, cryptocurrency payments, including Bitcoin, Bitcoin Cash, Solana, and many more. If you don’t have cryptocurrency, you can easily purchase it on platforms such as Binance, Coinbase, CEX, BitPay, MoonPay, and others.
For instant crypto purchases with a credit card and no registration required:
MoonPay – https://www.moonpay.com/ PayBis – https://paybis.com/ Switchere – https://switchere.com/
Do you offer free shipping?
Yes! We offer free shipping on your first order. We also provide worldwide shipping to all countries.
When will I receive my product?
We ship orders via trusted carriers, including DHL, FedEx, UPS, and USPS, ensuring fast and reliable delivery. Your order will be processed and shipped within 2-3 days, and delivery typically takes 10-15 days. Once your product is shipped, we will send you a tracking number via email so you can monitor your package in real-time.
What is your refund policy?
You have 180 days from the date of delivery to request a refund. Please inspect your items upon arrival to ensure they meet your expectations. If you encounter any issues, our team is here to assist you.
Can I return sale items?
Yes! We believe in hassle-free shopping, so even discounted (sale) items are eligible for returns and refunds. Shop with confidence knowing that all purchases are covered.
Do you offer a delivery guarantee?
Absolutely. If your order is not delivered within the estimated 10-15 day timeframe, we will issue a full refund—no questions asked. Our priority is ensuring a smooth and stress-free shopping experience for you.
How can I contact customer support?
If you have any questions or need assistance with a return, our dedicated support team is here to help. Contact us via email:
Email: support@nivazon.com
Thank you for choosing Nivazon LLC! We appreciate your trust and are committed to providing top-quality products and outstanding customer service.