Frequently Asked Questions

How can I order the Nivazon J2 Cold Press Juicer?

Ordering the Nivazon J2 Cold Press Juicer is simple and secure. Just visit the official product page on our website, click on the “Add to Cart” button, and proceed to the checkout. At checkout, you’ll be asked to enter your full name, complete street address (including house or apartment number), country, city or town, postal code, and a valid phone number. This information ensures smooth and accurate delivery of your juicer to your location. Once your order is placed and payment confirmed, we’ll process and ship your product promptly.

What payment methods do you accept?

We currently accept three secure payment options:

Please note: We only ship products after payment has been received and verified. If you’re unsure how to complete a payment using these methods, feel free to contact us at support@nivazon.com for step-by-step instructions.

Is shipping really free?

Yes! We proudly offer free worldwide shipping on all orders, with no hidden costs or extra delivery fees. No matter where you’re located—whether it’s North America, Europe, Asia, Africa, or any other region—we’ll ship your Nivazon J2 Juicer directly to your door at no additional cost.

Can I return the product if I’m not satisfied?

Absolutely. We offer a 30-day money-back guarantee for your peace of mind. If you’re not satisfied with your purchase for any reason, you may return it within 30 days of delivery for a full refund.
In addition, the Nivazon J2 comes with an impressive 15-year warranty, covering manufacturer defects and product malfunctions. This ensures long-term satisfaction and support for our customers.

How can I get in touch with your support team?

We’re here to help! If you have any questions about your order, payment, shipping, or how to use the product, you can contact us any time by emailing support@nivazon.com. Our team usually responds within 24 hours on business days.

Is there a guide on how to use the Nivazon J2 Cold Press Juicer?

Yes, of course. Every Nivazon J2 Juicer comes with a comprehensive instruction manual that covers everything from assembly to cleaning and maintenance. The guide is easy to understand, beginner-friendly, and available in multiple languages to suit our global customer base. Whether you’re a first-time user or a juicing pro, the included booklet will help you get the best results from your juicer.

Do I need to create an account to order?

No, you don’t need to create an account. You can check out as a guest. You’ll receive email confirmations about your order, and after 30 days, we’ll send you a link to leave a review as a verified customer.