Refund and Returns Policy

Refund and Returns Policy
At Nivazon LLC, we are committed to providing our customers with the best possible shopping experience. We understand that sometimes a purchase might not meet your expectations, and we want to ensure your satisfaction. That’s why we’ve created a simple and clear Refund and Returns Policy.

  1. Refund Period
    You have 180 days from the date of delivery to request a refund. We encourage you to inspect your items carefully upon receipt to ensure they meet your expectations. If they do not, we are here to help.

  2. Conditions for Refund
    To be eligible for a refund, the product must be returned in its original packaging. This ensures that all items are returned in a condition suitable for resale, while also maintaining the highest quality standards. Please ensure that any accessories, manuals, or other items included in the original package are also returned.

  3. Refunds for Sale Items
    We believe that everyone deserves a good deal, and that includes the ability to return discounted products. At Nivazon, we offer refunds on sale (discounted) items as well, so you can shop with confidence knowing that even sale products can be returned if they don’t meet your needs.

  4. Product Exchanges
    If you’d like to exchange your product for a different item, we are happy to assist you. Simply contact our support team, and we will guide you through the exchange process to ensure a smooth and easy transition to your new product.

  5. Delivery Guarantee
    We are committed to ensuring that your order arrives in a timely manner. If your product is not delivered within 15-20 days, we will offer a full refund, no questions asked. This is our promise to you for a hassle-free experience.

  6. Contact Us
    If you have any questions about our Refund and Returns Policy or need assistance with a return or exchange, please don’t hesitate to contact us. Our dedicated customer support team is always here to help! Reach out to us via email at:
    Email: support@nivazon.com

Thank you for choosing Nivazon LLC. We value your trust and are committed to providing you with quality products and exceptional customer service.

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